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IMMEDIATE START - Customer Service & Sales Based in Central Birmingham our established company is currently recruiting for at least 18 roles due to demand. Dealing with all aspects of our client`s sales, customer service and marketing campaigns, these are varied roles requiring dedication, flexibility and a can do attitude. The Key attributes we are looking for are; - Positive and pro active attitude - Professional Manner - High customer service standards Previous Experience in Sales or Customer Service is not required as we provide full client and product training; however previous retail, call centre, customer service or sales experience is welcome. What we offer; We currently are recruiting for two of our recruitment programmes, firstly, our sales and customer service programme. Respons...- Location :
- West Midlands, United Kingdom
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 04/02/2012
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Job Details
Customer Care Manager - ADCCM
Job TitleCustomer Care Manager
Category Customer Service
Requisition # ADCCM
Location UK - Hayes - Hyde Park Hayes Hayes, UK
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description
The Enterprise Segment is responsible for providing industry leading Fanatical Support™ to Rackspace’s largest enterprise level customers. The Enterprise segment consists of a number of customer centric teams that are dedicated to a portfolio of customers. These teams include Account Managers who are responsible for managing service delivery and take ownership of the overall customer relationship as well as Lead Technicians who are responsible for the technical performance and stability of their assigned accounts. The...- Location :
- Hayes (Middlesex, South East, United Kingdom)
- Salary :
- Competitive
- Main Industry :
- Information Technology Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 05/02/2012
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Part Time Customer Service Advisor Coventry GBP14,400 (pro rata) Do you want to work in Customer Service for a company that offers excellent benefits, great career prospects and a competitive salary? That can offer you fully flexible hours during weekends and evenings? If you have proven customer service experience working in a contact centre environment with excellent customer service skill and are computer literate then this could be the role for you. There are a number of positions available so if you have the relevant skills and will pass a credit check then call Sarah on (blocked telephone) or send your CV to (blocked email) Brook Street are only able to process applications from candidates who are eligible to work in the UK. - Location :
- West Midlands, United Kingdom
- Salary :
- 15000
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 07/02/2012
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Job Number: #
BusinessGE Healthcare
Business Segment: Healthcare Global Supply Chain
About Us:What do you envision for your future? At GE Healthcare, we strive to see life more clearly. Our "healthymagination" vision for the future invites the world to join us on our journey as we continuously develop innovations focused on reducing healthcare costs, increasing access and improving quality and efficiency around the world.
We are a $17 billion unit of General Electric Company (NYSE: GE), employing more than 46,000 people worldwide and serving healthcare professionals in more than 100 countries. We believe in our strategy - and we'd like you to be a part of it. As a global leader, GE ca...- Location :
- Amersham, United Kingdom (United Kingdom)
- Salary :
- Competitive
- Main Industry :
- Secretarial, Office & Administration Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 01/02/2012
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Job Purpose Our client, a leading automotive company, is looking for a Customer Support Representative to join their expanding team. They are looking for someone dynamic and friendly with a positive attitude and excellent interpersonal skills. The ideal candidate will be someone who has excellent attention to detail, communicates well verbally and in writing coupled with an excellent telephone manner. Main Duties and Responsibilities In supporting the Client you will act as a Brand Ambassador and will be the first point of contact for our customers and dealerships in responding to telephone and email queries. We strive on offering the very best levels of customer service and believe in `what we say and how we say it` leaves a lasting impression with our customers. Therefore we will provid...- Location :
- Northern Ireland, United Kingdom
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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lient Delivery Manager
Coventry
GBP40,000 - GBP45,000
Do you want to work in a fantastic and modern environment? Do you want to work for a world renowned company for whom Customer Service is the force that makes them exceptional?
Do you want to work for a company who are looking for a Client Delivery Manager that can deliver exceptional high standards of Customer Service and motivate and lead a team to do the same!
If you know what it takes to work in a 3rd party environment where Client Relations is key, have the experience of the day to day running of a customer service team, have worked with case management rather than call number KPI's and have good personal administration skills including all microsoft packages then you may have the skills we are looking for.
This ...- Location :
- Coventry (West Midlands, West Midlands, United Kingdom)
- Salary :
- GBP40000 - GBP45000 per annum + Bonus
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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Corporate Account Specialist
Job ID #: 19572
Company: Egencia
Location: UK - London
Functional Area: Customer Service and Call Center
Employment Type: Full-Time Regular
Education Required: Not Indicated
Experience Required: Not Indicated
Relocation Provided: To be determined
Position Description
Position Overview:
To provide support to 3 corporate account managers managing a portfolio of 60MGBP gross bookings. You will be giving direct support to customers in all area of the business: reporting, invoicing, customer service, administrative work to improve customer satisfaction as well as our reactivity in handling day-to-day customer requests. You will be required to collaborate with front office (customer service), back office (customer invoice care, rep...- Location :
- London (London City and West End, London, United Kingdom)
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 07/02/2012
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Job Number: #
BusinessGE Healthcare
Business Segment: Healthcare Global Supply Chain
About Us:What do you envision for your future? At GE Healthcare, we strive to see life more clearly. Our "healthymagination" vision for the future invites the world to join us on our journey as we continuously develop innovations focused on reducing healthcare costs, increasing access and improving quality and efficiency around the world.
We are a $17 billion unit of General Electric Company (NYSE: GE), employing more than 46,000 people worldwide and serving healthcare professionals in more than 100 countries. We believe in our strategy - and we'd like you to be a part of it. As a global leader, GE can...- Location :
- Amersham, United Kingdom (United Kingdom)
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 26/01/2012
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Job Details
Windows Lead Technician (Enterprise) - ADWINLT
Job TitleWindows Lead Technician (Enterprise)
Category Customer Service
Requisition # ADWINLT
Location UK-2LW-Stockley Park Uxbridge, UK
Education Technical/Specialised Training
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description
The Intensive Segment is responsible for providing industry leading Fanatical Support™ to Rackspace’s enterprise level customers.Intensive customers host critical websites with us and have a high expectation for the level of service provided.As the customer’s primary point of contact with Rackspace the Service Account Manager role is pivotal in delivering this and ensuring that the customer’s expectations are exceeded.
The Custom team sits within the Intensive organisation ...- Location :
- Uxbridge (Middlesex, South East, United Kingdom)
- Salary :
- Competitive
- Main Industry :
- Sales Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 01/02/2012
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Technical Support (Microsoft Azure) German Employment Type: Permanent Location: Belfast, UK Excellent Relocation package Languages required: English & German What is the role? The person in this position will work in a team environment to support Azure service issues business to business.. The role of a Technical Support Agent focuses on delivering high quality support by triaging daily service issues and driving it to closure. The core duty requires providing prompt and accurate updates to service issues, while representing Microsoft in a positive, professional manner. The role requires a great amount of skill in cross group collaboration and will act as a single point of contact for all technical issues related to the platform. Candidates should be comfortable discussing technical scena...- Location :
- Northern Ireland, United Kingdom
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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Team Manager (Customer Experience Leader) - Customer Service - Newcastle-05114 Primary Location : ENGLAND-Northumberland Employee Status : Permanent Schedule : Full-time : Ongoing Team Manager (Customer Experience Leader) - Customer Service You know just how important it is to put the customer at the heart of everything you do. But can you help other people do the same? It's a simple enough question. But, as an experienced customer centre professional, you know the answer isn't always so straight-forward. Getting it right every time, for every customer - whatever their query - isn't something that just happens. It takes award-winning training. Real determination. Plenty of persuasion ...
Experience: Manager / Team Leader- Location :
- Northumberland (Northumberland, North East, United Kingdom)
- Salary :
- Confidential
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 06/02/2012
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Job Category: Software Engineering: Program Management
Location: Reading, GB
Job ID: #
Division: Interactive Entertainment Business
Location : Thames Valley Park, Reading
Hiring Manager : Andy Beadle
Recruiter : Veronique Tovee
Closing date : 7th February 2012
Role Purpose
Want to help drive a world-class support experience in the console gaming industry? Are you passionate about providing an amazing customer experience? A rare and exciting opportunity exists to influence the way our customers interact with XBOX and Microsoft.
As a Customer Experience Program Manager (XPM) in the Experience Program Management team for Xbox Customer Support, you will work closely with business and product group stakeholders in Supply Chain Management...- Location :
- Reading (Berkshire, South East, United Kingdom)
- Salary :
- Competitive
- Main Industry :
- Information Technology Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 02/02/2012
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We are currently recruiting for an enthusiastic sales and customer service team for our Manchester City Centre location. Representing national high brand clients and full product training provided, this could be the opportunity you have been looking for. No previous sales experience is required as we have a team ready to coach and develop you in all aspects of our business and clients, but previous customer service experience is an advantage. Successful applicants will; - Have great customer service skills - Be a team player - Be looking for a new challenge - Be focused towards hitting targets - You will be responsible for; - Delivering high quality performance - Understanding clients and customers requirements - Generating a high customer service skill set - Promoting and delivering our c...- Location :
- Manchester (Lancashire, North West, United Kingdom)
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 04/02/2012
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Job Details
Service Delivery Manager - ADSDM
Job TitleService Delivery Manager
Category Customer Service
Requisition # ADSDM
Location UK - Hayes - Hyde Park Hayes Hayes, UK
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description
The Intensive Segment is responsible for providing industry leading Fanatical Support™ to Rackspace’s enterprise level customers.Intensive customers host critical websites with us and have a high expectation for the level of service provided.As the customer’s primary point of contact with Rackspace the Service Account Manager role is pivotal in delivering this and ensuring that the customer’s expectations are exceeded.
The Service Account Manager has complete ownership of the relationship between Rackspace an...- Location :
- Hayes (Middlesex, South East, United Kingdom)
- Salary :
- Competitive
- Main Industry :
- Sales Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 01/02/2012
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Have a look in your fridge and your kitchen cupboards. Chances are you'll find some PepsiCo products.? It could be some fresh Tropicana juice, our hearty Quaker oats, or some tasty Walker's crisps.?? PepsiCo products are true family favourites and, whether they're in Exeter or Inverness, shoppers always expect to be able to find them on the shelves.? And our retail and wholesale partners expect the same.
In our Supply Chain team, we have a group of people who help make that happen.We call them the CAST team. They provide a vital link between retailers and our distribution network, and they are looking for a Customer Account Representative to join them.
Based at our UK Head Office outside Reading, it's a friendly, fast-paced team.? The role itself requires an interesting mix of sell...- Location :
- Reading (Berkshire, South East, United Kingdom)
- Salary :
- Competitive
- Main Industry :
- Secretarial, Office & Administration Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 17/01/2012
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ERC Associate II (GBR)-712153
Description
6 month fixed term contracts available
Two typesof roles available;
Triage Department
This role is to review incoming PPI related correspondence. This involves reviewing each letter and decisoning the route for the complaint, this may mean writing out to the customer or transferring it to the correct team to work.
Core PPI
This role is to respond to customer complaints relating to the alleged mis-sell of Payment Protection Insurance (PPI).
Using a combination of
- Letter writing and written skills
- Telephone skills
Each case is reviewed individually to determine the correct outcome.
Key Accountabilities
Customer
- To respond to inbound letters, phone calls and other customer contact methods
- Respond to c...- Location :
- Nottingham, England (United Kingdom)
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 02/02/2012
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Our Barnet based company has a great opportunity for a new team member with a proven track in business to business customer service. The successful candidate will be joining a growing team during an exciting phase of development. The role comes with a competitive salary, bonus scheme and training. Key features of responsibility include; Responding to incoming enquiries via telephone, email, fax, offering excellent business to business customer service
Issuing quotations, processing purchase orders and monitoring outbound shipments
Outbound calls to follow up quotations given
CRM data maintenance and general sales administration The successful candidate will be required to work a shift pattern. 12 hour shifts (09:00am - 21:00pm) for four days. Four days rest and then four days on th...- Location :
- Barnet (Hertfordshire, South East, United Kingdom)
- Salary :
- GBP18000 - GBP20000 per annum + 2K Shift allowance
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 03/02/2012
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JUNIOR SERVICE MANAGER Our client is a leading Global Network Operator whose data network services allow companies to communicate reliably, quickly, efficiently and securely, across a wide geographic area has a requirement for someone to join their dynamic and exciting team as a Service Manager. ROLE The Service Management team are part of the Customer Services Group within the global Operational and Services function. They are customer facing and handle requests, questions and escalations from the customer and liaise with the appropriate teams within the company for resolution. · Service managers can be involved with customers from new business prospect through to the e ...
Experience: Specialist- Location :
- Surrey (Surrey, South East, United Kingdom)
- Salary :
- Confidential
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 25/01/2012
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Title: Customer Support Executive - Korean Speaking
ID: CUS00005512
Description
We are looking for an enthusiastic customer service professional with a background or interest in financial markets. As part of a growing team, supporting Asia, you will provide a high level support to customers in terms of product (technical) and information (data). Duties will include providing prompt customer support in response to inbound queries that require quick resolution as well as identification and escalation of obstacles influencing timely resolution of customer requests. You will assist clients with product and data queries and will be expected to maintain a solid understanding of financial markets, products and trends.
At Thomson Reuters, we deliver intelligent information quickly an...- Location :
- 60 Margaret St, Sydney, Australia-Sydney-AUS (United Kingdom)
- Salary :
- Competitive
- Main Industry :
- Secretarial, Office & Administration Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 31/01/2012
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Lead Agent (Maternity cover)-1115923
Description
We are one of the worlds largest online and offline travel management companies with a reputation for outstanding products, services and solutions. Currently we are looking for Business Travel Consultant with a natural flare for Customer Service our team providing Business Travel solutions for our client in Yeovil.
As a Lead Agent you’ll be dealing with a range of inbound reservation requests via telephone and e-mail. You will assist with a variety of travel arrangements, including booking flights, car hire, accommodation, ferries, insurance, foreign exchange, etc. and work closely with preferred suppliers for each booking.
You will need to successfully deliver a premium customer service on each and every call, providing all the ca...- Location :
- Yeovil, SOMERSET (Somerset, South West, United Kingdom)
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 09/02/2012
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Manager, Corporate Sales Team - SME
Job ID #: 19185
Company: Egencia
Location: UK - London
Functional Area: Sales
Employment Type: Full-Time Regular
Education Required: Not Indicated
Experience Required: Not Indicated
Relocation Provided: To be determined
Position Description
Launched in 2002, Egencia is the fifth largest travel management company (TMC) in the world. As part of Expedia, Inc., the world's largest travel marketplace, Egencia helps businesses get ahead by offering the only truly integrated corporate travel service.
By combining a powerful offline and online service, Egencia delivers a complete corporate travel offering supported by global market expertise and a best-in-class technology platform. Egencia is committed to helping increase efficien...- Location :
- London (London City and West End, London, United Kingdom)
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 29/01/2012
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Our client, a leading technology solutions provider, requires a Bi-lingual Customer Call Centre Team Leader who is responsible for day to day supervision of a small team of dedicated call centre operators in the UK. In addition the job holder supports the senior call centre operators in supporting their small teams in Germany and in India. Working in the outsourced IT service sector, a familiarity with this industry would be helpful but is not essential. The successful candidate must demonstrable experience and capability to excel in a fast paced, energetic environment in which demanding SLA's drive all our focus is vital. Strong organisational skills, a highly approachable style and total focus on helping to deliver customer satisfaction is vital. This role has responsibility for the Bac...- Location :
- South East, United Kingdom
- Salary :
- 28000
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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Our Barnet based company has a great opportunity for a new team member with a proven track in business to business customer service. The successful candidate will be joining a growing team during an exciting phase of development. The role comes with a competitive salary, bonus scheme and training. Key features of responsibility include;
Responding to incoming enquiries via telephone, email, fax, offering excellent business to business customer service
Issuing quotations, processing purchase orders and monitoring outbound shipments
Outbound calls to follow up quotations given
CRM data maintenance and general sales administration
The successful candidate will be required to work a shift pattern. 12 hour shifts (09:00am - 21:00pm) for four days. Four days rest and then four days o...- Location :
- Barnet (Hertfordshire, South East, United Kingdom)
- Salary :
- GBP18000 - GBP20000 per annum + pension bonus
- Main Industry :
- Aerospace Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 03/02/2012
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Job Number: #
BusinessGE Energy
Business Segment: Energy - Oil & Gas
About Us:
Whether you are just starting your profession or are ready to advance your career to the next level, GE Energy Europe is renowned for hiring exceptional people and giving them unparalleled opportunities to build their careers and capabilities. Consider a future with GE where the brightest minds come together to tackle the world x2019;s toughest problems, where ideas build on ideas, where possibilities are recognized and made real.
Unleash your imagination and help GE power the future with innovative solutions. Together we can make tomorrow x2019;s world extraordinary! ...- Location :
- Coventry, United Kingdom (United Kingdom)
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 28/01/2012
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Interim Finance Assistant
Finance
United Kingdom
PREREQUISITES
Good communication and customer service skills
Good attention to detail
Highly organized
Excellent problem solving skills
Proactive and flexible approach
Willingness to learn and develop within a Finance career
Valid Swiss working permission or EU Citizenship required
Reporting to the Financial Controller this role will be responsible for a range of transactional and administrative finance activities for Celgene UK & Celgene Europe. The role will suit an individual who is looking to pursue a Finance career and wishes to gain experience in a dynamic and fast moving business. The role is an interim position with standard hours of 9 to 5.30 Monday to Friday.
Responsibilities include, but are not lim...- Location :
- United Kingdom (United Kingdom)
- Salary :
- Competitive
- Main Industry :
- Finance, Banking & Insurance Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 17/01/2012
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