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Search for Call Centre Manager Jobs In Customer Service & Call Centre - Jobs in UK (United Kingdom)

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Call Centre Manager
We are currently looking for suitable candidates to take on the role of Call Centre Manager. The Call Centre Manager is responsible for the effective management of the 24 hour Call Centre - a telephone based customer service operation with circa 10 personnel servicing the UK and N Ireland. The role has line management responsibility for this team of Call Centre advisers, who manage all incoming telephone calls and directly input delivery and collection orders into the Companies Oracle system. The Call Centre team also undertakes other administration tasks; recruitment of new staff and training and is a key internal service provider for both field sales and service operations. In addition to ... Experience: Manager / Team Leader Location : Oxfordshire (Oxfordshire, South East, United Kingdom) Salary : Confidential Main Industry : Customer Service & Call Centre Jobs Job Type : Permanent Jobs Posted : 05/02/2012	view job
Call Centre Manager
My client is looking for an experienced call cente manager to start and progress a busy call centre in Bracknell. The role will invole the daily running of the call centre, developing and training a team of 10 staff within the property sector. This a fantastic opportunity with chances of career progression and ote. If this sounds of interest Lisa on # # Location : Bracknell (Berkshire, South East, United Kingdom) Salary : GBP20000 - GBP25000 per annum Main Industry : Customer Service & Call Centre Jobs Job Type : Permanent Jobs Posted : 07/02/2012	view job add to job basket
Customer Services Manager
Customer Services Manager Location: South West Posted: 12 December 2011 Type: Permanent Ref: CSM 1212 Return to vacancies page Add this job to jobsfile Job Description Reports to: Head of Region Responsible for: Operations Delivery and Performance Working Hours: Flexible 40 hours per week on a rota basis 8:00 - 20:00 Monday to Friday (some occasional Saturday and Sunday working may be required) Essential Qualifications: 6 years call centre experience at senior level. Strong people manager with exceptional interpersonal skills. Experience of delivering inbound/outbound call centres at senior level. A strong understanding of the call centre environment and the com ... Experience: Manager / Team Leader Location : South West England (United Kingdom) Salary : Confidential Main Industry : Customer Service & Call Centre Jobs Job Type : Permanent Jobs Posted : 20/01/2012	view job
Client Delivery Manager
lient Delivery Manager Coventry GBP40,000 - GBP45,000 Do you want to work in a fantastic and modern environment? Do you want to work for a world renowned company for whom Customer Service is the force that makes them exceptional? Do you want to work for a company who are looking for a Client Delivery Manager that can deliver exceptional high standards of Customer Service and motivate and lead a team to do the same! If you know what it takes to work in a 3rd party environment where Client Relations is key, have the experience of the day to day running of a customer service team, have worked with case management rather than call number KPI's and have good personal administration skills including all microsoft packages then you may have the skills we are looking for. This ... Location : Coventry (West Midlands, West Midlands, United Kingdom) Salary : GBP40000 - GBP45000 per annum + Bonus Main Industry : Customer Service & Call Centre Jobs Job Type : Permanent Jobs Posted : 08/02/2012	view job add to job basket
Service Team Manager
To ensure the efficient operation of the workshop team and exceed customer expectations and maximise workshop profitability. Job Location Croydon, Surrey Job Reference MBR/CRO/063/12 Closing Date 20-Feb-12 More Details Apply Online Click here online. for this particular role click on the application link above. Alternatively send your CV and covering letter to the following: Address: Retail Recruitment - Mercedes-Benz Retail Group UK Ltd, Delaware Drive, Tongwell, Milton Keynes, Buckinghamshire, MK15 8BA Phone: # 335 656 ... Experience: Manager / Team Leader Location : Royston (Hertfordshire, South East, United Kingdom) Salary : Confidential Main Industry : Customer Service & Call Centre Jobs Job Type : Permanent Jobs Posted : 09/02/2012	view job

Enterprise Support Services (ESS) Team Manager
The ESS Team Manager is accountable for personnel management, customer management and staff development within Enterprise Support Services. This is a multilingual and dynamic call handling environment providing technical support to Symantec’s corporate customers and partners, based primarily in Europe but with worldwide support responsibility. MAIN RESPONSIBILITIES: • To manage and develop teams of Technical Support Engineers at all levels and to ensure that individual performance measurement objectives are met. • Perform regular reviews with team members, working with them to create and implement their individual development plans. • To build and maintain internal relationships and communic ... Experience: Manager / Team Leader Location : Reading (Berkshire, South East, United Kingdom) Salary : Confidential Main Industry : Customer Service & Call Centre Jobs Job Type : Permanent Jobs Posted : 08/02/2012	view job
Client Service Manager
Willis Group Holdings Limited is a leading global insurance broker, developing and delivering professional insurance, reinsurance, risk management, financial and human resource consulting and actuarial services to corporations, public entities and institutions around the world. Willis has more than 400 offices in nearly 120 countries, with a global team of approximately 17,000 Associates serving clients in virtually every part of the world. Description We have an exciting opportunity working for large broker with a fantastic brand based in Reading. The role of Client Service Manager (CSM) is to lead a Client Service team in the delivery of excellent client service as well as be responsible f ... Experience: Manager / Team Leader Location : Reading (Berkshire, South East, United Kingdom) Salary : Confidential Main Industry : Customer Service & Call Centre Jobs Job Type : Permanent Jobs Posted : 07/02/2012	view job
Customer - Senior Manager — Consumer Products (CP)
Customer - Senior Manager — Consumer Products (CP) - LON00225 GB-England-London Job purpose: Ernst & Young's Customer practice works with the world's leading organisations. We bring clear and innovative thinking to our clients' biggest performance improvement challenges in their front-office functions which directly contacts with their customers, such as Marketing, Sales and Service. Our work is issue-focused and transformational. We use a hypothesis-driven, data based, analytical approach that allows us to quickly identify value. We then focus on defining practical strategies and helping our clients to shape and deliver the implementation activities required to translate these strategies ... Experience: Director Location : London (London City and West End, London, United Kingdom) Salary : Confidential Main Industry : Customer Service & Call Centre Jobs Job Type : Permanent Jobs Posted : 07/02/2012	view job
Offline Revenue Optimization Manager Job
Offline Revenue Optimization Manager Job ID #: 19584 Company: Expedia Europe Location: UK - London Functional Area: Strategy Employment Type: Full-Time Regular Education Required: Not Indicated Experience Required: Not Indicated Relocation Provided: To be determined Position Description Position Overview: Develop and manage the offline distribution strategy for a Regional, e.g., EMEA, points of sale; identify new opportunities to drive business performance, and manage existing business by maximising efficiencies through solid analysis and understanding of revenues at a line, product, agent and center level. Understand online customer behaviour to identify opportunity to drive incremental bookings through the offline channel. Responsibilities: •Dri... Location : London (London City and West End, London, United Kingdom) Salary : Competitive Main Industry : Customer Service & Call Centre Jobs Job Type : Permanent Jobs Posted : 08/02/2012	view job
Business Performance Manager Job
Business Performance Manager-1201568 Description Business Performance Manager (Account Development) An outstanding opportunity has arisen for a high visibility role developing and delivering the strategy for managing, and driving the performance of a pan-European account development team (200 employees across Europe). The GCP Business Performance team forms a critical part of the Global Field Effectiveness team in Europe. The team is responsible for setting the comprehensive targeting framework and the design and delivery of scorecards for approximately 200 account development managers across Europe. The open position reports into the Business Performance Director and will be responsible for the development, implementation and communication of scorecards, target setting and pe... Location : United Kingdom-Greater London (United Kingdom) Salary : Competitive Main Industry : Information Technology Jobs Job Type : Permanent Jobs Posted : 07/02/2012	view job
Customer Services Manager
To assist the Head of Customer Services in the running of the designated Customer Portfolio to ensure sustained Customer Satisfaction, Revenue and Profit, at geographic or customer specific level. The role of the CSM (Customer Services Manager) is to provide leadership to their team, to meet SCC business objectives, delivering a high quality and responsive Service. Success in this role will be demonstrated through being a positive and active team player in the Customer Services Management Team, assisting the Head of Customer Services to deliver the business objectives. The role requires the ability to develop, grow and nurture positive relationships with designated Customer organisations. To ... Experience: Manager / Team Leader Location : United Kingdom (United Kingdom) Salary : Confidential Main Industry : Customer Service & Call Centre Jobs Job Type : Permanent Jobs Posted : 07/02/2012	view job
Accounting Manager Job
Job Number: # BusinessGE Healthcare Business Segment: Healthcare Life Sciences About Us:What do you envision for your future? At GE Healthcare, we strive to see life more clearly. Our "healthymagination" vision for the future invites the world to join us on our journey as we continuously develop innovations focused on reducing healthcare costs, increasing access and improving quality and efficiency around the world. We are a $17 billion unit of General Electric Company (NYSE: GE), employing more than 46,000 people worldwide and serving healthcare professionals in more than 100 countries. We believe in our strategy - and we'd like you to be a part of ... Location : Little Chalfont, United Kingdom (United Kingdom) Salary : Competitive Main Industry : Accountancy Jobs Job Type : Permanent Jobs Posted : 06/02/2012	view job
Customer Care Manager Job
Job Details Customer Care Manager - ADCCM Job TitleCustomer Care Manager Category Customer Service Requisition # ADCCM Location UK - Hayes - Hyde Park Hayes Hayes, UK Education Bachelor's Degree Job Type Full-time Shift/Hours Travel Required 0 Job Description The Enterprise Segment is responsible for providing industry leading Fanatical Support™ to Rackspace’s largest enterprise level customers. The Enterprise segment consists of a number of customer centric teams that are dedicated to a portfolio of customers. These teams include Account Managers who are responsible for managing service delivery and take ownership of the overall customer relationship as well as Lead Technicians who are responsible for the technical performance and stability of their assigned accounts. The... Location : Hayes (Middlesex, South East, United Kingdom) Salary : Competitive Main Industry : Information Technology Jobs Job Type : Permanent Jobs Posted : 05/02/2012	view job
Principal Marketing Associate (GBR) Job
Principal Marketing Associate (GBR)-710649 Description Key Responsibilities 1. Strategy - Work with manager and key stakeholders (Product, Brand, Customer Management, Operations) to identify real requirement from research, focusing on key, value add projects - With support from manager develop learning agendas and prioritise projects and budget - Develop insights from the research undertaken, drawing on other sources and previous studies as appropriate, and feed this back to the business - Address the questions “why” and “so what” from every piece of research - 2.Design - Lead the design of specific research projects, in conjunction with the internal client(s) and external agencies, ensuring that the research will meet the objectives set - Leverage inter-company and agenc... Location : Nottingham, England (United Kingdom) Salary : Competitive Main Industry : Information Technology Jobs Job Type : Permanent Jobs Posted : 12/01/2012	view job
MSS Sales Specialist, Midlands Job
MSS Sales Specialist, Midlands-SAL000MF Description Purpose In a rapidly changing and increasingly competitive healthcare environment, we are seeking to recruit talented new regional Sales Specialists, to further strengthen our organisational capabilities in the UK/Ireland region. In this commercial sales role you will be responsible for delivering quarterly and annual territory targets for promoted products within BD MSS by understanding the needs of our customers and positioning BD's solution to meet those needs in a profitable manner. The product portfolio includes vascular access devices, regional anaesthesia and haemodynamic monitoring products. Key areas of focus within the hospital environment will be Theatres, ITU, Wards, A& E and Procurement. Main Responsibilities ... Location : Oxford (Oxfordshire, South East, United Kingdom) Salary : Competitive Main Industry : Customer Service & Call Centre Jobs Job Type : Permanent Jobs Posted : 09/02/2012	view job
Regional Development Officer Europe Job
Req Number: 1726BR Position Title: Regional Development Officer Europe Contract Type: Established/Permanent Position Type: Full Time Advertised Salary up to GBP27,000 Place of Work: London 190 High Holborn Country: United Kingdom Business Unit: Pearson Education International - PEI Europe Business Unit: Information Edexcel Europe is an established team reporting into Pearson Europe with dotted line into Edexcel International. We are a team of 9 with Regional Director, 5 Regional Managers, Marketing Manager and 2 Sales & Marketing consultants. We have delivered significant revenue growth over the past 2 years and are looking to expand the team in order to continue achieving double digit growth. As the first line support for the region, this is a crucial role that impacts... Location : London 190 High Holborn (United Kingdom) Salary : Competitive Main Industry : Sales Jobs Job Type : Permanent Jobs Posted : 09/02/2012	view job
Regulatory Manager - CASS
Auto req ID: 648BR Job Title: Regulatory Manager - CASS Country: United Kingdom Location: London Function: Advisory Risk Consulting Service Line: Regulatory Service Line Information: Using a wide variety of technical and sector-specific skills, KPMG's Risk Consulting group proactively helps clients increase profits whilst reducing reputational, operational, financial and other risks. We are experienced in managing diverse issues including fraud, regulatory compliance, risk frameworks and modelling, capital efficiency, corporate governance, dispute resolution, deriving value from contracts and much more. Regulatory - a close working relationship with the FSA helps to ensure that you can provide our clients with insight into regulatory interpretation, and the breadth of c... Location : London (London City and West End, London, United Kingdom) Salary : Competitive Main Industry : Sales Jobs Job Type : Permanent Jobs Posted : 08/02/2012	view job
Client Relationship Manager
Job Description Job Title: Client Relationship Manager Job ID: 34170 Location: Channel Islands - Jersey Regular/Temporary: Regular Return to Previous Page Regional Marketing Statement State Street Corporation (NYSE: STT) is one of the world's leading providers of financial services to institutional investors, including investment servicing, investment management, and investment research and trading. With $19 trillion in assets under custody and administration and $1.9 trillion in assets under management at March 31, 2010, State Street operates in 25 countries and more than 100 geographic markets worldwide. Operating in the United Kingdom since 1972, State Street services customers in multipl ... Experience: Manager / Team Leader Location : Jersey (United Kingdom) Salary : Confidential Main Industry : Customer Service & Call Centre Jobs Job Type : Permanent Jobs Posted : 06/02/2012	view job
Service Desk Team Leader
Service Desk Team Leader required to work for a market leader. You will be responsible for managing the Service Team in their delivery of Service Desk Support. This will include day to day delivery of desktop support with SLA's (Service Level Agreements) and general function of the team. Other duties will include: * Lead the planning of the team's operations and initiatives to meet customer goals and service levels in alignment with guidance and directives from the Manager * Manage day-to-day Service Desk operations, ensuring effective user of personnel, timely response and resolution based on appropriate categorisation of support requests, strong collaboration with other team members, and clear documentation of Service Desk activities * Provide technical and functional leadersh... Location : Fareham (Hampshire, South East, United Kingdom) Salary : GBP38000 - GBP44000.00 per annum + Benefits Main Industry : Information Technology Jobs Job Type : Permanent Jobs Posted : 06/02/2012	view job add to job basket
Category Manager (784037) Job
Job Category: Operations Location: United Kingdom - Non Location Specific, GB Job ID: # Division: Finance Category Manager Strategic management of the MSTravel Brand including Internal Marketing, Communications and Key Stakeholder Management. Day to day management of the employee engagement team supporting MS travelers and travel bookers across multiple regions to include: recruitment/retention, performance management, setting and adherence to performance targets and identification of training needs. In addition the role will require a strong customer focus and the drive to ensure excellence in customer service levels. Team/Department Mission Microsoft x2019;s mission is to help people & businesses realize their potential. The Global Procurement ... Location : United Kingdom, Non Location Specific (United Kingdom) Salary : Competitive Main Industry : Advertising, Marketing & PR Jobs Job Type : Permanent Jobs Posted : 04/02/2012	view job
Regional Sales Executive - Life Sciences Job
Title: Regional Sales Executive - Life Sciences ID: SAL00007041 Description Regional Sales Executive You will be responsible for effectively targeting, prospecting and gaining new customers within your designated region in partnership with the Account Consultants as well as maintaining existing revenues through renewal activities, alongside the Relationship Manager. This will involve promoting and selling a wide ranging patent and literature product portfolio, supported by a marketing and product development programme, with the overall goal of achieving demanding but realistic targets. You will also be seen as the day to day point of contact for customer issues such as product access issues or invoice queries, sponsoring these issues through to the appropriate departments such... Location : London (London City and West End, London, United Kingdom) Salary : Competitive Main Industry : Information Technology Jobs Job Type : Contract Jobs Posted : 01/02/2012	view job
IT Manager, EMEA Job
Job ID: IT05008 Job Title: IT Manager, EMEA Organization: IT & Facilities Our Company Informatica Corporation (NASDAQ: INFA) is the world’s number one independent provider of data integration software. Organizations around the world gain a competitive advantage in today’s global information economy with timely, relevant and trustworthy data for their top business imperatives. More than 4,350 enterprises worldwide rely on Informatica to help them access, integrate and secure their information assets held in the traditional enterprise, off premise and in the Cloud. Our Team Informatica’s IT team develops, implements, and supports the cutting-edge technology that drives our success. In this role, Informatica IT leverages technical excellence to promote business solutions for team... Location : Maidenhead, Home Counties, United Kingdom (United Kingdom) Salary : Competitive Main Industry : Management & Executive Jobs Job Type : Permanent Jobs Posted : 27/01/2012	view job
Service Manager-11046680
Description Job Purpose: This individual will be a direct report to the Financial Centre Manager, and have responsibility for the management of the performance of the service team, and delivery of quality service to bank customers. Management of branch customer transactional volumes & accountable for all aspects of the branch operational performance. Motivate Service Team to achieve service, control and sales targets. Ensure all branch operations are carried out in accordance with internal policies and controls. Ensure all lead & sales targets are achieved. Job Background/context: Role reports to the Financial Centre Manager. Financial Centre management position, working closely with ... Experience: Manager / Team Leader Location : London (London City and West End, London, United Kingdom) Salary : Confidential Main Industry : Customer Service & Call Centre Jobs Job Type : Permanent Jobs Posted : 06/02/2012	view job
Technical Sales Consultant Job
Job ID: 5583 Job Location: New York City: State: Country: Job Category: Software Sales Position can be located ideally in the metro areas of Boston, MA, Chicago, IL, New York City, Dallas-Ft. Worth, TX or Atlanta, GA, but we will entertain qualified candidates from other major metropolis. The Active Network is currently seeking proven, enterprise technical sales consultant performers to help us develop and grow loyal customers in the events market in various locations throughout North America. Previous event experience in addition to technology sales experience is desirable. More than 40,000 event organizers around the world power their events with ActiveEvent’s technology and service solutions including Fortune 100 corporations, associations, & non-profit organizations. Act... Location : New York (Lincolnshire, East Midlands, United Kingdom) Salary : Competitive Main Industry : Sales Jobs Job Type : Permanent Jobs Posted : 22/01/2012	view job
Account Manager
Are you a confident sales person who can close a deal because you know what your clients want? Do you pride yourself on your ability to retain existing business through careful relationship building? I'm looking for German speakers with a tenacity for business and drive to succeed. This account management role revolves around retaining existing accounts with good service, confident quoting and competitive pricing. If you have these skills and speak fluent German apply today Brook Street are only able to process applications from candidates who are eligible to work in the UK. Location : South West, United Kingdom Salary : 25000 Main Industry : Customer Service & Call Centre Jobs Job Type : Permanent Jobs Posted : 07/02/2012	Brook Street - Southampto view job

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