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We are looking for candidates who have strong negotiation and customer service experience, ideally from a call centre background. Our client is recuiting for a number of Collection Advisers to work in their call centre in Edinburgh. Apply today and Colin Larter Recruitment will contact you within 24 hours.
Collections Adviser / Advisor
Working in a contact centre the role of the collections adviser is to make and take phone calls to customers who are behind with their payments. Advisers will negotiate payments with the customers and arrange payment plans to bring their accounts up to date. This is a high volume call centre environment, dealing with inbound and outbound calls in a fast paced environment.
Experience Required
Strong communication skills
Negotiation skills
...
| Location : | Edinburgh (Midlothian, Scotland, UK, United Kingdom) | | Salary : | £15500 per annum + ote £20,000 | | Job Type : | Permanent | | Posted : | 25/11/2009 | |
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Customer Service Advisor - Fulwood, Preston
Applicants must be available to commence work 28/09/2009
11.816 (Basic), 16.816 (OTE - Not a sales bonus)
Excellent benefit package!
Working for our client, and electrical and hardware distribution/retail business, you will enjoy the benefits of working for a corporate business which hasn't lost the people deal with people ethic.
The company has been established over 40 years. They originally started from the founder's living room, and from there the business has grown from strength to strength, now employing over 430 people from its Preston base, and over 2000 worldwide.
Working in the Preston Contact Centre, you will be in a larger team of around 60 people, split into smaller teams of around 14 - big enough to be fun, small e...
| Location : | Preston (Lancashire, North West, UK, United Kingdom) | | Salary : | £11,816 | | Job Type : | Permanent | | Posted : | 15/09/2009 | |
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Customer Service Advisor - Fulwood, Preston
Applicants must be available to commence work 28/09/2009
11.816 (Basic), 16.816 (OTE - Not a sales bonus)
Excellent benefit package!
Working for our client, and electrical and hardware distribution/retail business, you will enjoy the benefits of working for a corporate business which hasn't lost the people deal with people ethic.
The company has been established over 40 years. They originally started from the founder's living room, and from there the business has grown from strength to strength, now employing over 430 people from its Preston base, and over 2000 worldwide.
Working in the Preston Contact Centre, you will be in a larger team of around 60 people, split into smaller teams of around 14 - big enough to be fun, small e...
| Location : | Preston (Lancashire, North West, UK, United Kingdom) | | Salary : | £11,816 or OTE £16,816, not a sales bonus | | Job Type : | Permanent | | Posted : | 15/09/2009 | |
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NORWEGIAN SPEAKERS
Inbound Call Centre Advisors needed for my client based in Poole
Do you have excellent customer service skills and speak FLUENT Dutch and English??
If so - I would like to hear from you!
You will be required to work in a call centre environment - resolving queries in a knowledgeable and professional manner.
Successful candidate will be proactive and able to work using your own initiative.
You will need to be computer literate with good written and verbal skills.
Hours:
Mon - Fri
9am - 5:30pm
Sat = Optional (time & half)
Â16K
PERMANENT
| Location : | Poole (Dorset, South West, UK, United Kingdom) | | Salary : | market rate | | Job Type : | Permanent | | Posted : | 23/11/2009 | |
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DANISH SPEAKERS
Inbound Call Centre Advisors needed for my client based in Poole
Do you have excellent customer service skills and speak FLUENT Danish and English?
If so - I would like to hear from you!
You will be required to work in a call centre environment - resolving queries in a knowledgeable and professional manner.
Successful candidate will be proactive and able to work using your own initiative.
You will need to be computer literate with good written and verbal skills.
Hours:
Mon - Fri
9am - 5:30pm
Sat = Optional (time & half)
Â16K
PERMANENT
| Location : | Poole (Dorset, South West, UK, United Kingdom) | | Salary : | 16000 | | Job Type : | Permanent | | Posted : | 24/11/2009 | |
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Large IT outsourcing organisation seek urgently an experienced Call Centre Operative with previous experience in an Incident Management environment, candidates must be prepared to travel on occasion to a secondary site in Dartford, Kent, mileage will be paid to help with costs.
DESCRIPTION:
To manage incidents logged by users on high profile accounts, to liaise with various teams and third party suppliers to ensure that normal service operations are restored as quickly as possible and minimise impact to the detriment of business operations. Ordering and distribution of the parts using various systems, coordinating with the Customer and their logistics department.
The role will be mainly based at the Head Office in Colnbrook but there may be a need to provide support at our customers...
| Location : | Slough (Berkshire, South East, UK, United Kingdom) | | Salary : | 11 | | Job Type : | Contract | | Posted : | 26/11/2009 | |
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We are looking for Strong Customer Services Operatives and who have good communications skills, an excellent telephone manner and a flexible approach with the ability to multi task is essential.
The positions are within Customer Services which can vary between, dealing with customer accounts over the telephone and writing to customers.
Experience of working within a call centre, or a customer serviced focused workplace
Flexible working hours is also an advantage.
| Location : | Berkshire, South East, UK, United Kingdom | | Salary : | market rate | | Job Type : | Contract | | Posted : | 27/11/2009 | |
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Team Manager - Watford - Â23,000 per annum
An exciting new role has just become available for an experienced Team Manager to join a busy customer service team in Watford.
The role will be based on shift patterns so interested applicants must be available to work 36.25 hours a week between 8am - 8pm Monday - Friday and 1 in 3 weekends.
The key duties will involve:
* managing the productivity of your team and working to weekly targets
* dealing with escalated calls, letters and emails
* monitoring administration tasks to ensure accuracy
* providing coaching and quality assessments for the team
* ensuring training and development needs are identified and followed through
* carrying out all HR functions with the team eg appraisals, disciplinary etc
The position will be ex...
| Location : | Hertfordshire, South East, UK, United Kingdom | | Salary : | 23000 | | Job Type : | Permanent | | Posted : | 27/11/2009 | |
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Customer Call Agent/Administrator
Chertsey, Surrey
Salary: Â17,000
Mon - Fri - shifts between 8am - 6.30pm. One in Five Saturdays.
My client is an established, innovative, market leading Information and Communications Technology Company, looking to recruit a Customer Service Representative/Administrator to join their friendly customer service team
We have opportunities for focused and enthusiastic individuals to offer their excellent customer service and administration skills. This will include handling incoming calls, managing escalation calls, meeting performance targets and entering reported incident information on the system so proven customer service experience ideally within a call centre and an excellent telephone manner is essential. Administration skills are vital to ...
| Location : | Chertsey (Surrey, South East, UK, United Kingdom) | | Salary : | 17000 | | Job Type : | Permanent | | Posted : | 27/11/2009 | |
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Office Angels Exeter is seeking a number of customer service advisers to work within a busy call centre on the outskirts of Exeter. These are temporary position which are due to start on the 30th November 2009 on an out-going basis. You will need to be available for a period of three months and have excellent communication skills.
Please email your CV to (see below)
Only success candidates will be contacted.
| Location : | Devon, South West, UK, United Kingdom | | Salary : | 6 | | Job Type : | Contract | | Posted : | 27/11/2009 | |
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PART TIME OUTBOUND
Â16K pro rata plus excellent bonus!
Our Client, a world leader in Banking is looking for BRILLIANT Sales Specialists who just LOVE to put the Customer first and show off their SUPERB Customer Service skills.
Applicants must have relevant Customer Service experience and have worked to SALES targets in their previous roles too.
You will be selling excellent products to an existing Client Base, therefore you must put identify Customer needs correctly and sell them the appropriate product/benefit. Your call centre based working environment will be second to none, as will be the technology systems you will be working with.
The salary is Â16k pro-rata with a FIRST RATE commission scheme to run alongside it.
Hours of work: Monday - Thursday 5pm - 8pm, Saturday ...
| Location : | Liverpool (Merseyside, North West, UK, United Kingdom) | | Salary : | 16000 | | Job Type : | Permanent | | Posted : | 27/11/2009 | |
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OAcallcentre are currently recruiting on behalf of a major Insurance claims management company in Peterlee.
The Role:
To recover cash from the closure and settlement of non-fault insurance claims.
To meet recovery targets, ensuring that maximum recovery of monies owed to the company is collected.
Effectively manage a caseload.
Build effective and robust relationships with third party insurance providers and legal agents.
Input and record information on a computerised system.
Candidate criteria:
At least 6 months call centre experience
An insurance background would be beneficial however not essential.
A fast and accurate typing speed.
High attention to detail.
Have good analytical and problem solving skills.
Ability to work towards targets and in a pressurised are...
| Location : | Peterlee (County Durham, North East, UK, United Kingdom) | | Salary : | market rate | | Job Type : | Permanent | | Posted : | 25/11/2009 | |
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TELEPHONE MARKET RESEARCHER
We are currently looking for a telephone Market Researcher with excellent Customer Service skills. Working within a busy Market Research company, the role will involve calling Customers and going through company details. Candidates must have previous experience in outbound calling and working to targets. This role is on a Temporary Basis. Fantastic rates of pay and good hours. For more information please call Adele McNicholl or email your CV.
| Location : | Altrincham (Cheshire, North West, UK, United Kingdom) | | Salary : | 6.5 | | Job Type : | Contract | | Posted : | 26/11/2009 | |
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Duties include:
Supervising a team of approximately 25+ team members
Liaising with both Customers and Suppliers ensuring high standards and requirements are being met and maintained
Being pro-active and assisting in the smooth running of the department
Team Appraisals
Managing your team's performance and ensuring KPI's are being met
Supervisory experience is necessary
Excellent communication and organisational skills
Strong Customer Service skills
Computer literate
*Must be a car driver due to location*
| Location : | Horley (Surrey, South East, UK, United Kingdom) | | Salary : | market rate | | Job Type : | Permanent | | Posted : | 25/11/2009 | |
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Urgently seeking an enthusiastic individual with fantastic customer service skills
Principal duties will be;
Meeting and greeting members of the public
Handing out literature and flyer's
Offering a very high level of customer service and having a pro active approach to attracting new customers
This role is Monday to Friday, and hours of work will be 09:00 to 17:00 with 1 hour for lunch
Please contact Carly James immediately if you feel you are suited to this role!
| Location : | Canterbury (Kent, South East, UK, United Kingdom) | | Salary : | 6 | | Job Type : | Contract | | Posted : | 24/11/2009 | |
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Our client is looking for Swedish speaking Customer Service Clerks on a full time temporary to permanent basis.
If you are interested in finding out more information please contact (see below)
Immediate start available
Office Angels is an equal opportunities company.
| Location : | Nottingham (Nottinghamshire, East Midlands, UK, United Kingdom) | | Salary : | 7.2 | | Job Type : | Contract | | Posted : | 24/11/2009 | |
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A leading Debt Management Organisation are recruiting for Customer Service Advisors to join their head offices in Salford Quays. They are located close to public transport links and excellent shopping facilities. My Client have been established for over 20 years, and are specialist in debt management products including, Debt Consolidation programs, IVA's, managed bank accounts to customers on the sub prime lending market.
You will be joining the Solutions centre, as a Customer Service Advisor, where you will be the first point of contact for prospective customers to the business. As part of your role, you will be responsible for ensuring that all calls are answered and dealt within a professional manner, ensuring daily targets are met. Ensuring the calls are dealt with effectively and ...
| Location : | Salford (Lancashire, North West, UK, United Kingdom) | | Salary : | £15000 per annum + OTE 24,000 | | Job Type : | Permanent | | Posted : | 23/11/2009 | |
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* Working in our customer service and call centre environment, you will work ad part of a team in an analytical role.
* You may be required to assist in Real Time Monitoring through the use of IEX Avaya.
* To ensure that workload is fairly distributed to achieve the centre targets and ensure any penalties are kept to a minimum.
* To assign work flow items to the appropriate agent.
* To monitor individuals' queues and reassign workload in case of absence.
* To skill agents where necessary to handle waiting calls.
* To monitor telephony queues spikes and ensure that workload is fairly distributed.
* To produce accurate and detailed reports and be ALE to summarise the information within the report.
* To take ownership of system issues and manage their resolution through IT services ...
| Location : | Warwickshire, West Midlands, UK, United Kingdom | | Salary : | 14500 | | Job Type : | Contract | | Posted : | 23/11/2009 | |
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We have great team of people at the moment but are looking to expand, highly motivated and enthusiastic individuals are required to gain support and funds for various large charity organizations, including, Save the Children, Cancer Research UK and Oxfam. We raise funds by going door-to-door to help the charities gain the long term support they really need.
We offer:-
Full time (5 days) - permanent contract
An excellent hourly rate of pay (7 - 10 per hour)
An uncapped bonus system (The more money you can make for charity the more you can make for yourself!)
Full paid training
Great short working days (A 5 hour shift from 3.30pm - 9pm)
Social aspect
Promotional oppertunities (team leader, senior team leader)
No experience is necessary to become a charity fundraiser as traing...
| Location : | Nottingham (Nottinghamshire, East Midlands, UK, United Kingdom) | | Salary : | £7-10 ph plus weekly uncapped bonus | | Job Type : | Permanent | | Posted : | 09/11/2009 | |
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Customer Service Advisor / Assistant
Horsham, West Sussex
16,000
Our client is a well established company with a long heritage in communications, networking, systems and application integration.
The heart of the company is their people and they have a UK workforce of nearly 300 employees who are dedicated to delivering service excellence and customer satisfaction to their 600-strong client base. They now have an exciting opportunity for a hard working and enthusiastic individual to be part of this success story.
This is a varied role and the post holders will principally be part of a team providing an operator and customer information service. You will act as the first point of contact for telephone enquiries from the general public, providing information and advice from an ...
| Location : | Horsham (West Sussex, South East, UK, United Kingdom) | | Salary : | £16,000 | | Job Type : | Permanent | | Posted : | 24/11/2009 | |
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Our client is a relocation company helping International business's and individuals to relocate from Germany throughout the globe. They require a customer service person to liaise on their behalf assisting their clients with all aspects of moving.
Fluent German at business level is essential.
| Location : | Northolt (Middlesex, South East, UK, United Kingdom) | | Salary : | market rate | | Job Type : | Contract | | Posted : | 23/11/2009 | |
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We are currently recruiting for a large manufacturing company in Basingstoke who are now looking for a Fluent German speaker experienced in either administration or customer service with excellent people management experience.
You will be working within a busy team where you will be responsible for:
Managing a team
Placing orders
Dealing with queries
Updating systems
Managing the logistical process from order to dispatch
Supporting the team of coordinators
Dealing with complaints
Skills/Experience
You must speak Fluent German and English
Proven people management experience
Strong communication skills
Excellent administration or customer service skills
Team Player
Good IT skills
| Location : | Basingstoke (Hampshire, South East, UK, United Kingdom) | | Salary : | market rate | | Job Type : | Permanent | | Posted : | 26/11/2009 | |
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JOB SPECIFICATION
- Handle calls from new and existing customers wishing to activate their credit card.
- Promote BAC's products, services and benefits to customers ensuring maximum revenue and account usage is achieved.
- Display a winning attitude to ensure individual, team and department sales targets are achieved.
- Ensure attention to detail on accounts is kept up to date in line with FSA regulations, the Data Protection Act and other banking legislation.
- Opportunities to be involved in additional team activities and support your manager with adhoc duties.
CONTACT DETAILS
Office Angels Limited
13a Frodsham Street, Chester, Cheshire CH1 3JJ
Office Angels is an equal opportunity employer.
If you do not hear back from Office Angels within 5 working days, your applicati...
| Location : | Cheshire, North West, UK, United Kingdom | | Salary : | 7.2 | | Job Type : | Contract | | Posted : | 25/11/2009 | |
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Urgent requirement for a Branch Consultant for a Kent building society. You should be a self-starter, keen enthusiastic and eager to develop with an excellent telephone manner.
The position of Branch Consultant offers you the chance to interact with customers both face to face and by telephone to promote and sell the company's products. You will be working to targets and will receive significant rewards for achieving or exceeding these targets. As this role is a customer facing role you should possess strong interpersonal skills with a proven history of customer service and strong sales abilities ideally within finance.
As Branch Consultant you will work at least every other Saturday.
This position is based in London in the Brompton, Chelsea, Sloane Square area.
STR Limited i...
| Location : | Kent, South East, UK, United Kingdom | | Salary : | market rate | | Job Type : | Permanent | | Posted : | 25/11/2009 | |
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Our client is looking to recruit 10 experience temporary sales professionals/administrators the successful candidates will have experience of outbound calling excellent attention to detail and fantastic customer service skills.
Due to location driving is essential.
This is an excellent opportunity for a ongoing assignment with the possibility of a permanent position after the initial probation period.
Due to the high number of applications we are receiving at present, we are unable to respond to every application individually. If you do not hear from one of our consultants within 3 days please assume that your application has not been successful. We may contact you in the future about other suitable positions.
| Location : | Bournemouth (Dorset, South West, UK, United Kingdom) | | Salary : | market rate | | Job Type : | Permanent | | Posted : | 25/11/2009 | |
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