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Our expanding Promotions Company requires at least 20+ ambitious individuals for our MANCHESTER office to start IMMEDIATELY. We are looking for ambitious people we can coach intensively in Sales, Marketing and Customer Services for our busy promotion campaigns. Successful applicants will: - Have strong communication skills - Be able to multi task and problem solve - Enjoy learning and personal development - Perform well within teams - Be ambitious and enjoy taking responsibility - Have an outgoing and friendly personality What`s in it for you? - Fantastic average earning potential - The opportunity to be cross coached in all aspects of Sales & Marketing - Development of interpersonal skills and confidence - Chance to gain nationally recognised qualifications - Advancement based on individu...- Location :
- Manchester (Lancashire, North West, United Kingdom)
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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Complaint Handler- PPI Job type : Contract Skills : Recent PPI complaint handling expertise essential, Duration : 12 months Location : Northampton Rate : GBP250 per day Outsource UK Ltd our actively seeking to recruit PPI Complaint Handler professional to work with our client a strong leader in the Financial Services arena. Duties/Role: The successful candidate will be responsible to carry out full and comprehensive investigations into an agreed number of PPI Complaints each week to the required quality levels Maintain these quality and productivity levels throughout the duration of the contract. Demonstrate the ability to carry out full investigations and produce details letter and decision report to a high standard. Handling a full caseload of PPI Complaints and managing them through to...- Location :
- East Midlands, United Kingdom
- Salary :
- 250
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Contract Jobs
- Posted :
- 08/02/2012
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IMMEDIATE STARTS Console Gaming Support Agent ( French, Norwegian, German, Swedish or Finnish ) My client is a leading independent contact centre based in Belfast, Northern Ireland. Servicing an international client base from telecoms sector to gaming and online service providers they pride themselves on providing a professional yet fun working environment. Career management is important within this company so they provide their employees with the opportunity to work beyond their normal daily tasks to assist in projects and the development of new skills. You will be the Frontline Technical Support Agent on an gaming product, acting as first point of contact for customers via telephone and email. Candidates should have excellent problem solving, coordination and organisational skills to ef...- Location :
- Northern Ireland, United Kingdom
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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EMEA Senior Planning Analyst-1200601
Description
A new opportunity has arisen in the resource planning team of American Express GBT department to join the business as a Senior Planning and Workforce forecasting analyst. The successful candidate will be tasked with the operation and optimization of the capacity and planning long term forecasting process and automation of management information.
The successful candidate will be responsible for:
Delivering long term work force forecasts for EMEA markets and centers.
Automation of reports and MI
Developing of good lines of communication.
Process development for recording shrinkage and other WFM metrics.
Liaising with sales and implementation departments.
Ideally the role would be located in the Blackfriars office but d...- Location :
- London (London City and West End, London, United Kingdom)
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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The ESS Team Manager is accountable for personnel management, customer management and staff development within Enterprise Support Services. This is a multilingual and dynamic call handling environment providing technical support to Symantec’s corporate customers and partners, based primarily in Europe but with worldwide support responsibility. MAIN RESPONSIBILITIES: • To manage and develop teams of Technical Support Engineers at all levels and to ensure that individual performance measurement objectives are met. • Perform regular reviews with team members, working with them to create and implement their individual development plans. • To build and maintain internal relationships and communic ...
Experience: Manager / Team Leader- Location :
- Reading (Berkshire, South East, United Kingdom)
- Salary :
- Confidential
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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Job Number: #
BusinessGE Energy
Business Segment: Energy - Oil & Gas
About Us:
GE Sensing & Inspection Technologies is part of GE Enterprise Solutions, a $5 billion business helping customers compete and win in a changing global environment by combining the power of GE x2019;s unique expertise and intelligent technology to drive customers x2019; productivity and profitability. GE Sensing & Inspection Technologies is a leading innovator in advanced measurement, sensor-based and inspection solutions that deliver accuracy, productivity and safety to its customers. The company designs and manufactures sensing instruments that measure temperature, pressure, moisture, gas and f...- Location :
- Taunton, United Kingdom (United Kingdom)
- Salary :
- Competitive
- Main Industry :
- Secretarial, Office & Administration Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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Hastings Direct are recruiting motivated and energetic people for our Inbound Sales and Claims department in our Contact Centre in Bexhill-on-Sea. Working within a supportive team environment, our Agents are the face and voice of our company, there to help our valued customers in a professional, efficient and welcoming manner. Depending on the role you could be dealing with enquiries from existing customers about their policy, responding to the needs of new customers, problem solving and cross selling, and building a good relationship with our client base. We are offering great opportunities to develop your career in an exciting and dynamic organisation. As well as a very competitive basic salary in line with your skills and experience we also offer a generous monthly bonus scheme, team b...- Location :
- South East, United Kingdom
- Salary :
- 13500
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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Resource Management Ltd -
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My client is a leading insurance specialist and is currently recruiting for a bright and enthusiastic Insurance Consultant for their rapidly expanding central Guildford branch. This is a fantastic opportunity with full training given, including assistance in obtaining your Certificate of Insurance and ongoing training throughout your career.
You will be providing a professional and personal service to customers who are pro-actively seeking insurance products to cover a diverse range, including household, pet and vehicle. There is no cold-calling involved, and you will be providing competitive quotes to customers and ensuring your customer service is second to none, both via the telephone and face to face.- Location :
- Guildford (Surrey, South East, United Kingdom)
- Salary :
- GBP25000 per annum
- Main Industry :
- Finance, Banking & Insurance Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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Customer Presales Support Agent (Finnish, Norwegian, Danish, Dutch) My client is a leading independent contact centre based in Belfast, Northern Ireland. Servicing an international client base from telecoms sector to gaming and online service providers they pride themselves on providing a professional yet fun working environment. Career management is important within this company so they provide their employees with the opportunity to work beyond their normal daily tasks to assist in projects and the development of new skills. This role will involve mainly inbound calling dealing with end users and partners of a major telecommunications provider. As well as inbound calls, you will take enquiries in "click-to-chat" format. For web form enquires you will be required to follow up with outbou...- Location :
- Northern Ireland, United Kingdom
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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Offline Revenue Optimization Manager
Job ID #: 19584
Company: Expedia Europe
Location: UK - London
Functional Area: Strategy
Employment Type: Full-Time Regular
Education Required: Not Indicated
Experience Required: Not Indicated
Relocation Provided: To be determined
Position Description
Position Overview:
Develop and manage the offline distribution strategy for a Regional, e.g., EMEA, points of sale; identify new opportunities to drive business
performance, and manage existing business by maximising efficiencies through solid analysis and understanding of revenues at a line,
product, agent and center level.
Understand online customer behaviour to identify opportunity to drive incremental bookings through the offline channel.
Responsibilities:
•Dri...- Location :
- London (London City and West End, London, United Kingdom)
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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Auto req ID: 648BR
Job Title: Regulatory Manager - CASS
Country: United Kingdom
Location: London
Function: Advisory Risk Consulting
Service Line: Regulatory
Service Line Information:
Using a wide variety of technical and sector-specific skills, KPMG's Risk Consulting group proactively helps clients increase profits whilst reducing reputational, operational, financial and other risks. We are experienced in managing diverse issues including fraud, regulatory compliance, risk frameworks and modelling, capital efficiency, corporate governance, dispute resolution, deriving value from contracts and much more.
Regulatory - a close working relationship with the FSA helps to ensure that you can provide our clients with insight into regulatory interpretation, and the breadth of c...- Location :
- London (London City and West End, London, United Kingdom)
- Salary :
- Competitive
- Main Industry :
- Sales Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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IMMEDIATE TRAINEE OPENINGS IN NEWCASTLE!!! Do you have customer service/sales experience? Looking for a new challenge? Like talking to people? Put your skills and knowledge to use at Lowes Client Solutions. LCS Ltd are a newly established outsource sales and marketing organisation. We are a City Centre based company who specialise in customer acquisition through face to face sales and marketing promotional campaigns. Our first year of business saw tremendous success. Thanks to our phenomenal results we produced for our clients we have been given the opportunity to open an office in New York. Our goal for 2012 is to become the number 1 sales and marketing organisation in the UK. At LCS we believe number 1 is the only 1 and we are looking for like minded people to work with our rapidly expan...- Location :
- North East, United Kingdom
- Salary :
- 300.00 - 400.00
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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Head of UK Customer Operations Betfair Stevenage, United KingdomFull-Time Head of UK Customer Operations Location: Stevenage/Hammersmith Department: Customer Operations Betfair is the world’s biggest online sports betting company and pioneered the first successful betting exchange in 2000. Driven by cutting-edge technology, Betfair enables customers to choose their own odds and bet after the event has started. The company now processes over six million transactions a day from its three million registered customers around the world. In addition to sports betting, Betfair offers a portfolio of innovative products including casino, exchange games and poker. Betfair has twice been ...
Experience: Director- Location :
- Stevenage (Hertfordshire, South East, United Kingdom)
- Salary :
- Confidential
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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This very busy, fun department looking for a Trainee to join the existing department.
You must have good keyboard skills and an excellent telephone manner. Experience is not essential as full training will be given.
You will be answering incoming calls from clients, inputting their details onto the database and updating details e.g. change of addresses. You will also be required to make outbound calls and conduct research calls.
This is a telemarketing role, the ideal candidate will be enthusiastic and have a confident and professional telephone manner.- Location :
- Sevenoaks (Kent, South East, United Kingdom)
- Salary :
- GBP1 per annum
- Main Industry :
- Advertising, Marketing & PR Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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Greenhill Acquisitions are fast becoming the number 1 outsource sales and marketing organisation in Scotland. We believe that our sports minded competitive nature gives us the edge over our competitors. Our winning mentality has played a crucial role in our organisation having a phenomenal first year of business, exceeding sales targets and acquiring some of the UK's most recognisable business names in Energy Efficiency as part of our client portfolio. Our vision for 2012 is to become the number 1 outsource sales and marketing organisation is Scotland and to expand our organisation into other cities throughout the UK. We are looking for people who are like minded and believe that number 1 is the only 1. WE CANNOT GROW QUICK ENOUGH!!! We have multiple openings in sales/customer service and ...- Location :
- Scotland, United Kingdom
- Salary :
- 300.00 - 400.00
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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Job Number: #
BusinessGE Capital
Business Segment: Capital - European Mortgage & Restructuring Group
About Us:Connect with us! GE Capital provides all the latest news and career opportunities directly to you via Twitter JoinGECapitalEU or on LinkedIn at GE Capital Careers UK. You can also find out what it's like to work with us in this video - Youtube
Posted Position Title: RCA Analyst
Career Level: Experienced
FunctionFinancial Services Operations
Function Segment: Customer Service
Location: United Kingdom
City: Watford
Postal Code: WD18 8YF
Relocation AssistanceNo
...- Location :
- Watford, United Kingdom (United Kingdom)
- Salary :
- Competitive
- Main Industry :
- Information Technology Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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Position: Sales Coordinator
Location: Stockport, Cheshire
Salary: GBP20,000 to GBP24,000 commensurate with experience
CDL is a software house based in Stockport, Cheshire with circa 400 employees. The business is currently expanding to meet increased client demands.
The Role:
We now have a challenging opportunity to join our busy Sales Support Team. You will be responsible for processing, quotations, orders and invoices. A strong communicator with excellent PC skills, you will have proven ability in a sales environment.
Scope of job:
•Create and process itemised quotations
•Create and process sales orders
•Generate sales invoices
•Manage through the delivery cycle
•Maintaining client records
Essential Skills and experience:
•Proven ability in an sales support env...- Location :
- Stockport (Cheshire, North West, United Kingdom)
- Salary :
- GBP20K-GBP24K DOE
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 07/02/2012
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Job ID: GCS04861
Job Title: Senior Technical Support Engineer, Master Data Management (MDM)
Organization: Global Customer Support
Our Company
Informatica Corporation (NASDAQ: INFA) is the world’s number one independent provider of data integration software. Organizations around the world gain a competitive advantage in today’s global information economy with timely, relevant and trustworthy data for their top business imperatives. More than 4,350 enterprises worldwide rely on Informatica to access, integrate and trust their information assets held in the traditional enterprise, off premise and in the Cloud.
Our Team
Informatica employs around 160 staff in our Global Customer Support division with 10 locations worldwide.
Our support staff deal with issues across a wide range...- Location :
- Maidenhead, Home Counties, United Kingdom (United Kingdom)
- Salary :
- Competitive
- Main Industry :
- Information Technology Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 07/02/2012
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Danish Speaking EA Gaming Agent Employment Type: Permanent Location: Belfast, UK Excellent Relocation package Languages required: English and Danish Our client delivers an exceptional service experience through the passion of our people in a number of exciting fields including, customer support, gaming, sales, retail and tourism. We provide support across 31 different languages and work together in a challenging, vibrant and multi-lingual environment! What is the role? The person in this position will work in a team environment to support customers with billing enquiries, reporting foul play or behaviour in social online gaming, and technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephon...- Location :
- Northern Ireland, United Kingdom
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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Business Performance Manager-1201568
Description
Business Performance Manager (Account Development)
An outstanding opportunity has arisen for a high visibility role developing and delivering the strategy for managing, and driving the performance of a pan-European account development team (200 employees across Europe).
The GCP Business Performance team forms a critical part of the Global Field Effectiveness team in Europe. The team is responsible for setting the comprehensive targeting framework and the design and delivery of scorecards for approximately 200 account development managers across Europe.
The open position reports into the Business Performance Director and will be responsible for the development, implementation and communication of scorecards, target setting and pe...- Location :
- United Kingdom-Greater London (United Kingdom)
- Salary :
- Competitive
- Main Industry :
- Information Technology Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 07/02/2012
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Service Desk Team Leader required to work for a market leader. You will be responsible for managing the Service Team in their delivery of Service Desk Support. This will include day to day delivery of desktop support with SLA's (Service Level Agreements) and general function of the team.
Other duties will include:
* Lead the planning of the team's operations and initiatives to meet customer goals and service levels in alignment with guidance and directives from the Manager
* Manage day-to-day Service Desk operations, ensuring effective user of personnel, timely response and resolution based on appropriate categorisation of support requests, strong collaboration with other team members, and clear documentation of Service Desk activities
* Provide technical and functional leadersh...- Location :
- Fareham (Hampshire, South East, United Kingdom)
- Salary :
- GBP38000 - GBP44000.00 per annum + Benefits
- Main Industry :
- Information Technology Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 06/02/2012
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Dutch/Finnish/Norwegian speaking IT Presales Agent based in Belfast This role will involve inbound and outbound calling dealing with end users and partners of this leading IT company. Outbound calling will be from data supplied. As well as enquiries from inbound calls, you will have requests for information in web form and "click-to-chat" format. The majority of the calls will be for end user presales. You will be involved in generating leads from end user calls to help partners set up marketing campaigns and give advice and support on IT products and services. Dealing with Social Media will also be part of your role. ** What are the Essential CriteriaGBP Candidates should... . Be fluent in written and spoken Dutch, Finnish or Norwegian . Be fluent in written and spoken English . Have a m...- Location :
- Northern Ireland, United Kingdom
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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Job Details
Customer Care Manager - ADCCM
Job TitleCustomer Care Manager
Category Customer Service
Requisition # ADCCM
Location UK - Hayes - Hyde Park Hayes Hayes, UK
Education Bachelor's Degree
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description
The Enterprise Segment is responsible for providing industry leading Fanatical Support™ to Rackspace’s largest enterprise level customers. The Enterprise segment consists of a number of customer centric teams that are dedicated to a portfolio of customers. These teams include Account Managers who are responsible for managing service delivery and take ownership of the overall customer relationship as well as Lead Technicians who are responsible for the technical performance and stability of their assigned accounts. The...- Location :
- Hayes (Middlesex, South East, United Kingdom)
- Salary :
- Competitive
- Main Industry :
- Information Technology Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 05/02/2012
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Corporate Account Specialist
Job ID #: 19572
Company: Egencia
Location: UK - London
Functional Area: Customer Service and Call Center
Employment Type: Full-Time Regular
Education Required: Not Indicated
Experience Required: Not Indicated
Relocation Provided: To be determined
Position Description
Position Overview:
To provide support to 3 corporate account managers managing a portfolio of 60MGBP gross bookings. You will be giving direct support to customers in all area of the business: reporting, invoicing, customer service, administrative work to improve customer satisfaction as well as our reactivity in handling day-to-day customer requests. You will be required to collaborate with front office (customer service), back office (customer invoice care, rep...- Location :
- London (London City and West End, London, United Kingdom)
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 07/02/2012
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Job Category: Operations
Location: United Kingdom - Non Location Specific, GB
Job ID: #
Division: Finance
Category Manager
Strategic management of the MSTravel Brand including Internal Marketing, Communications and Key Stakeholder Management. Day to day management of the employee engagement team supporting MS travelers and travel bookers across multiple regions to include: recruitment/retention, performance management, setting and adherence to performance targets and identification of training needs. In addition the role will require a strong customer focus and the drive to ensure excellence in customer service levels.
Team/Department Mission
Microsoft x2019;s mission is to help people & businesses realize their potential. The Global Procurement ...- Location :
- United Kingdom, Non Location Specific (United Kingdom)
- Salary :
- Competitive
- Main Industry :
- Advertising, Marketing & PR Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 04/02/2012
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